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Orders
Below are some of are common questions about orders
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, Apple Pay, and Google Pay.
Is it safe to use my credit card on your site?
Absolutely. We use industry-standard SSL encryption to protect your information, and we never store your complete credit card details.
Can I modify or cancel my order?
Orders can be modified or canceled within 2 hours of placement. Contact us immediately at support@havenswear.com or call our customer service line.
Shipping & Returns
Below are some common questions about shipping, returns, and exchanges
What if my package is lost or damaged?
Contact us immediately. We'll work with the carrier to locate your package or send a replacement at no cost to you.
What is your return policy?
We offer a 30-day return policy for unworn, unwashed items with original tags attached.
How do I initiate a return?
Log into your account, go to Order History, and select "Return Item." You can also contact customer service for assistance.
Do you offer exchanges?
Yes! If you need a different size or color, we can process an exchange. Return shipping is free for exchanges.